Shipments and returns

Your pack shipment

United Kingdom delivery

Packages are generally processed and dispatched within 24-48 business hours after receipt of payment and are shipped Monday to Friday via Royal Mail. We offer standard delivery which is not recorded, and deliveries with tracking and drop-off without signature. If you prefer delivery by Royal Mail Special Saturday with required signature, an additional cost will be applied, so please contact us before choosing this method. If you pick recorded delivery we will provide you with a link to track your package online.

EU and other countries delivery

Packages are generally processed and dispatched within 24-48 business hours after receipt of payment and are shipped Monday to Friday via Royal Mail with international tracked service.

United States delivery

Packages are generally processed and dispatched within 24-48 business hours after receipt of payment and are shipped Monday to Friday via USPS for standard and priority deliveries, and via FedEx for 1 day delivery. 

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.